Is Roof Depreciation Recoverable? How to Get It Back
A commenter in a hail-claim thread described a payment that came up short:
"The insurance company did not pay me the full depreciation for the composite work - (I have a call into the insurance company)"
Held-back depreciation can come later, but not automatically. Payment is dependent on the policy: it comes only with replacement cost coverage, usually after the work is done and the final bill is sent. In Texas, the company sends a check for the depreciation it kept after it gets the bill for the finished job, and you usually must finish repairs within a set period1.
Quick answer:
- Find actual cash value (ACV), replacement cost (RCV), recoverable and non-recoverable on your claim papers, and note which lines they sit on.
- Check whether your policy has replacement cost coverage for the roof, and read its time limit.
- Ask your adjuster which documents release the rest of the money.
- Get the roofer's final invoice in writing before the last payment or any signature.
On this page
The answers sit in your policy and your claim papers, and reading them costs nothing.
What do recoverable and non-recoverable depreciation mean?
Depreciation is a drop in value for age and condition, and in Texas the first payment is the estimated repair cost minus depreciation2. Recoverable depreciation is the held-back part: in Missouri, if the policy allows replacement cost coverage, the company releases the withheld depreciation once repairs have actually been made3.
Non-recoverable depreciation is the part that is not paid later. An insurer may cover an older roof only at actual cash value (ACV, the roof's worth after wear), so depreciation is factored into the final payout4.
The word "recoverable" can make the rest feel promised. One commenter wrote of a promise they had been given: "He clearly said I'd get the full amount of the recoverable depreciation. Their documents indicate the same." The word names the kind of depreciation.
Why is the first check so much smaller than the roofer's estimate?
Depreciation and the deductible (the part of the loss you pay yourself) both come off the repair cost before the first check. In Tennessee, take a 5-year-old roof that costs $10,000, with a $1,000 deductible: depreciation of $2,500 ($500 for each year) and the $1,000 deductible come off, so the payment is $6,5005. With replacement cost coverage, the company may pay the $6,500 actual cash value first and then reimburse the difference after a receipt is submitted5. Your numbers will differ.
How the rest of the money gets released
Even if your estimate says recoverable depreciation in the breakdown, finished work and paperwork are what release the money. In Montana, the company pays actual cash value first and does not pay replacement cost until the entire repair is complete6. In North Carolina, generally, with replacement cost coverage the company may pay actual cash value first, and once the item is repaired or replaced and receipts are submitted, it will reimburse the extra money7.
If the home has a mortgage, lenders generally put the money in an escrow account (a holding account) and pay for the repairs as the work is completed8.
What deadline applies?
In Missouri, many policies specify a replacement cost timeframe of 12, 18 or 24 months3.
In Maryland, a policy that pays on a replacement cost basis must let you file a claim for the difference for completed repairs for not less than 2 years after the date of loss9. An insurer there may also require you to notify it within 180 days after the date of loss9 of your intent to repair or replace.
Wherever you live, find the time limit in your policy and put the date on your calendar.
Questions for your adjuster
When you reach out to your adjuster, bring these:
- Does my policy pay replacement cost on the roof, or only actual cash value?
- How long do I have to claim the depreciation, and where is that limit written?
- Which documents release it: the final invoice, receipts, photos?
- Which lines of my estimate are recoverable, and which are non-recoverable?
- Is my mortgage lender on the check?
Has the roofer asked you to sign the insurance check over to them? What a roof replacement contract should say before you sign.
What to check in the roofer's paperwork
Insurance really isn’t intuitive, so the terms are easy to hand over to the professionals. One commenter, in a thread about a finished job, wrote: "I guess as a layman I wouldn’t have known what that meant and deferred to them as the professionals to parse the terminology for me."
Two papers deserve a second read. In Oregon, with an assignment of benefits (AOB), a roofing company may file your claim, make repair decisions and collect insurance payments without your involvement, and you can lose your right to mediation10. In Georgia, point out any defects at once and be sure they are corrected before making the final payment11.
Ask the roofer to put the final invoice on paper: the work done, the total, what you have paid and what is still due. Ask for the payment schedule too, meaning what is paid at each stage, and for any extra work as a signed change order before it starts. You can send this:
Please send my final invoice listing the work done, the total, what I have paid and what is still due. Please also write down what I pay at each stage and what is due if the insurer's second payment comes late, and put any extra work in a signed change order with its price. I will make the last payment after we walk the job together and any defects are fixed.
If a roofer pushes for full payment up front or will not put the payment schedule in writing, weigh that against the bids that do.
Does the final bill match the work a full replacement covers? What is included in a roof replacement.
Claim Letter Decoder: the numbers on your insurer's letter
Type the numbers from your insurer's estimate or settlement letter. You'll see the arithmetic behind the payment, what to ask in writing, and a message you can send. Nothing you type leaves this page.
Quick questions
What is the 25% rule for roofing? In Florida, the 25% rule is a building-code matter12. For a roof built, repaired or replaced to the 2007 Florida Building Code or later, when 25 percent or more is repaired, replaced or recovered, only that portion must meet the code12. Ask your roofer which code applies to your roof and what it means for the repair.
What if the check is far below my roofer's estimate? In Texas, send the insurer supporting documentation, such as a contractor's estimate for the repairs13. Then compare the two estimates line by line to see where the gap sits.
What do I owe the roofer if the rest of the money is late? The terms of your contract with the roofer set what you owe and when. Read the payment terms before you sign, and ask the roofer to spell out what happens if the insurer's second payment is delayed.
What if the roofer finds more damage once the work starts? Ask for photos of it and the price in writing before the work goes on. Our guide to supplemental roofing estimates walks through how that request is sent.
Sources
1. Texas Department of Insurance, Home insurance guide
2. Texas Department of Insurance, Steps to getting your home or car insurance claim paid
4. Triple-I, How Your Roof Influences Your Home and Business Insurance
5. Tennessee Department of Commerce and Insurance, Actual Cash Value vs. Replacement Cost
6. Montana Commissioner of Securities and Insurance, Property, Home & Business Owners FAQs
7. North Carolina Department of Insurance, Actual Cash Value vs. Replacement Cost Value
8. Triple-I, Settling insurance claims after a disaster
9. Maryland General Assembly, Insurance Article, section 19-213
10. Oregon Division of Financial Regulation, warning on assignment of benefits agreements
11. Georgia Consumer Protection, Choosing & Working with a Contractor
12. Florida Legislature, Florida Statutes 553.844
13. Texas Department of Insurance, What if my insurance isn't paying enough?
Also cited by the Claim Letter Decoder tool on this page:
14. Triple-I (Insurance Information Institute): How is the settlement amount determined?
15. Triple-I (Insurance Information Institute): Understanding your insurance deductibles
16. Texas Department of Insurance: What to know about deductibles
17. Texas Department of Insurance: Home insurance policies: Replacement cost or actual cash value?
18. Texas Office of Public Insurance Counsel (OPIC): What is a deductible?
19. Montana Commissioner of Securities and Insurance: Insurance may not cover a hail-damaged roof
20. Texas Department of Insurance: Insurance and your roof: What to know when buying a policy or filing a claim
21. Iowa Insurance Division: Consumer Connection: Roof Coverage Options
22. North Carolina Department of Insurance: Windstorm and Hail
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